Relentless 5 day Remote Support backed by enterprise SLA

Relentless 5 day Remote support for Schools guarantees you receive the best service coverage for the whole of the school week.

We have a strong approachable team, which sets us apart from our competition. We focus on the end-user with our comprehensive and jargon-free approach. Our aim is to make IT as trouble-free as possible and helping staff and pupils fulfill their potential. We continue to assist teachers, teaching assistants, support staff and pupils by helping them to get the most from technology in the school.

Our friendly team includes certified Microsoft and Apple support staff. Our field service engineers and remote service desk technician’s work closely together with you to deliver a fully comprehensive IT support service. Here at Relentless IT Solutions we relieve you from the technical issues in your school, allowing you to concentrate your time and energy into the teaching.

Our three year strategy planning for schools allows the school business manager to plan the budget with no IT surprises.

 

Key Benefits of our remote support package

High level enterprise grade support covering the whole school week.

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Relentless proactive monitoring system detects IT issues before they reach the end user

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Relentless IT Solution engineers are trained in the latest technologies
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We guarantee to get to site within 2 hours if we cannot fix remotely.
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We excel in protection of vulnerable data minimizing the risk of data breaches or loss
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Protect your users and devices from threats including Ransom-ware
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Our network optimisation ensures high levels of customer satisfaction and experience
High performing Infrastructure components
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High performing low cost Wireless Networks
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High performing cloud controlled network switches
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Highest standard of network cabling projects undertaken

Fully managed  email system administration

Compliant data centers and military-grade security, exceeding industry standards

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Comprehensive monthly dashboard reporting of issues delivered each month to your inbox

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Comprehensive dashboard reporting on Network, Server and end user devices

 

Number of hours of monitoring per day

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