The Advantages of HAAS
Relentless IT Solutions brings you HAAS in partnership with Inspired Touch Technologies is here because it makes sense. Almost all hardware is a depreciating asset: why would we want to own it? Owning your hardware locks you into a continual three-year refresh cycle having to find large sums of money to replace end of life equipment and appliances. For example, a new car loses nearly 10 percent of its value when driven off the lot. In these cases, it makes simple economic sense not to own.
There are many more advantages for customers. HAAS transforms an up-front capital expenditure into an ongoing operating expense, which also allows for more accurate cost/value comparisons: This allows for a more holistic partnership with all IT services wrapped up into one contract paying one simple service subscription payment consolidating multiple contracts to one simple holistic agreement backed up by a strong SLA (Service Level Agreement.. For educational schools and company start-ups where budgets are restricted it makes sense to not to have to concern yourself with the procurement, and maintenance of your organisation’s IT network.
There is less worry about maintenance because of bundled-in servicing, which means any errors, bugs and other misbehaving gremlins become the headache of the hardware provider. Included servicing also caps the total cost of ownership: You know exactly how much it will cost for as long as you use it.
With Relentless HaaS, problems are fixed faster: Sometimes the hardware provider is not paid if the hardware is not operating which incentivises them to repair equipment quickly, even proactively (i.e. preventative maintenance). And there is less need to worry about obsolescence. You pay for the service, not the hardware; newer, cheaper hardware often enables the provider to offer a better service to you, which encourages them to upgrade.
Relentless HaaS changes the relationship between the vendor and customer.
Relentless HaaS also has advantages for Io companies, just as software vendors benefited from SAAS. HaaS is easier to sell because of the lowered up-front cost. HaaS contracts generate predictable monthly revenue. HaaS plans create longer customer relationships, which can drive further sales. Bundling hardware, software, maintenance and installation improves margins: Pricing becomes a function of the value provided, not of the underlying (and diminishing) hardware costs. In other words, HaaS can be a shield against the endless march of hardware commoditization.
What is old is new again
Of course, HaaS is not completely new — we’ve already seen a similar transformation with SAAS, which paved the way by making subscription services widespread and generally accepted. HaaS is also a result of the recent flood of innovation released by the lowered barriers for building hardware: cheaper components, easier prototyping, more accessible contract manufacturers, newer distribution channels and hardware-friendly investors.
It is the next step in the evolution of product-delivery models: from buying, to financing, to renting/leasing and now to HaaS.
The key difference with HaaS is you pay for the usage of the service, not the asset, which is why we see HaaS under a variety of names: Smart-Home-as–a–Service(Vivint), Trains-as–a–Service (Hitachi), Cars-as–a–Service (Zipcar, car2go, Uber), etc.
In other words, HaaS is a new way of thinking. HaaS changes the relationship between the vendor and customer, extending a one-time transaction into along-term relationship. This means customers need to pay more attention to how their vendors operate, and vendors need to pay more attention to their existing customers.
Of course, HaaS may not fit all hardware products. Some devices will be so cheap that they’re disposable.A valued IT Partner will always advise you of the best fit for your IT Environment.